[SOLVED] Unable to install version 3.1.0

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7 years 4 months ago - 7 years 4 months ago #64732 by alig8r7
My images stopped displaying a few days ago I believe after a Joomla update. I saw that there was both another Joomla update 3.6.4. and FlexiContent upgrade. I updated Joomla to 3.6.4 and have tried several times to upgrade the Flexicontent to 3.1.0 (from rc2) but I get the error below every time. (I've tried re-downloading from your site and uploading but no joy. Please advise. Thank you.

FLEXIcontent - Image or Gallery (image + details) plugin: Installation -- FAILED --
Error installing component

Copy failed: /mnt/data/vhosts/casite-650569.cloudaccess.net/httpdocs/tmp/install_58125d4082b0e/flexicontent-cck-3.1.0/plugins/flexicontent_fields/image/image.php to /mnt/data/vhosts/casite-650569.cloudaccess.net/httpdocs/plugins/flexicontent_fields/image/image.php
JInstaller: :Install: Failed to copy file /mnt/data/vhosts/casite-650569.cloudaccess.net/httpdocs/tmp/install_58125d4082b0e/flexicontent-cck-3.1.0/plugins/flexicontent_fields/image/image.php to /mnt/data/vhosts/casite-650569.cloudaccess.net/httpdocs/plugins/flexicontent_fields/image/image.php
Plugin Update: Could not copy files from the source.
Last edit: 7 years 4 months ago by ggppdk.

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7 years 4 months ago #64734 by ggppdk
Hello

go to Joomla installer and try to use the download URL:

(click on the TAB "Install from URL")

github.com/FLEXIcontent/flexicontent-cck/archive/v3.1.0.zip


If the above fails possible,
then probably you have wrong folder permissions that do let the files to be written
you can use "Admin Tools" to fix folder permissions


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...
The following user(s) said Thank You: alig8r7

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7 years 4 months ago #64750 by alig8r7
Thank you so much for recommending Admin Tools. I'd never used it before but it solved my install problem. However I just ran my import again and the images are still not pulling in. Can you help me troubleshoot? Thank you

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7 years 4 months ago - 7 years 4 months ago #64751 by ggppdk
Hello

about images, please open a new forum thread (new topic),
and make a good description

e.g. what do you mean with "import" do you mean uploading via item form or adding items via CSV import, etc


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...
Last edit: 7 years 4 months ago by ggppdk.

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