Getting 500 errors for non existent pages instead of 404

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13 years 1 month ago #33197 by SteP
Hi there

Looking at my Google webmaster account, I have found that Google is reporting too much 500 errors for my website ( www.mmcedizioni.it , Joomla 2.5.8, com_flexicontent_v2.0_RC9b_r1601.zip, standard SEF routing). Trying to investigate more, I have found that those urls are old ones that Google should see as 404 (not found), instead of getting 500 (unreachable or blocked).
Hereafter a couple of urls having that issue:

1) www.mmcedizioni.it/it/catalogo-libri/cat...eggo.html?module=114

2) www.mmcedizioni.it/product_info.php?products_id=29

The first one seems to be strictly related to flexicontent. The second is not directly related to fc, but, if I'm not wrong, now fc routes also normal content to be managed by fc component.

Could someone help me to address the solution? Is that one a problem due to something wrong in site configuration, or is there another reason?

I would like to solve it very soon, to avoid losing Google positioning.

Thank you all in advance.

_________________________________________
MMC Edizioni - www.mmcedizioni.it
Website Developer & Graphics

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13 years 1 month ago #33198 by ggppdk
Hello, in r1619

# Replaced: JError::raiseError with: throw new Exception so that it is compatible with J3.0 and (J2.5 too ?)

-- There was a similar report some time ago with error 500 instead of not found 404 HTTP server error, and we fixed in r1619

the problem is that we use JError::raiseError () to raise the error and terminate execution, but it seems that recent updates of J2.5 no longer terminate on it, thus the code execution continues giving other unexpected errors

There is no public package yet, will be very soon

Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

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13 years 1 month ago #33200 by SteP
Thank you for you too much fast reply :)
Is there a way to momentary fix it? could you please address me to the files to be manually fixed?

_________________________________________
MMC Edizioni - www.mmcedizioni.it
Website Developer & Graphics

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13 years 1 month ago #33209 by ggppdk
Update is in many files not a single one.

You will need to install next public package


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

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13 years 1 month ago #33221 by SteP
OK, thanks again.... waiting for it (and hoping it will arrive soon :shock: )

_________________________________________
MMC Edizioni - www.mmcedizioni.it
Website Developer & Graphics

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13 years 3 weeks ago #33325 by SteP
uhm... I'm getting too many errors coming from Google!
Do you have an extimated date for the upcoming new build?
Thank you again

_________________________________________
MMC Edizioni - www.mmcedizioni.it
Website Developer & Graphics

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13 years 3 weeks ago #33327 by micker
we finished feature ... we work on performance ;)

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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13 years 3 weeks ago #33329 by SteP
Nothing to say about you GREAT job... I'm posting here just to push a relevant (at least for me) question that is bringing my website users to leave immediatly the website itself after getting that error, wasting a lot of working time invested to get better positioning :( :(
May be that performance could be better trimmed after a "middle-age, important issue solving" release? :?:

_________________________________________
MMC Edizioni - www.mmcedizioni.it
Website Developer & Graphics

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13 years 3 weeks ago #33345 by ggppdk
You have that many non existing pages/links !?

Also what could we do that we do not do, for a free component? while at the same time making a living ?

The problem is caused because J2.5.x made a change that was supposed to happen in J3.0

I took time to find the frontend files that you need to change
Fix was in r1619, the fixes that you need to apply:

code.google.com/p/flexicontent/s ... roller.php

Do this first (category view):
code.google.com/p/flexicontent/s ... tegory.php

Do this first (item view):
code.google.com/p/flexicontent/s ... s/item.php

code.google.com/p/flexicontent/s ... s/tags.php

code.google.com/p/flexicontent/s ... w.html.php

code.google.com/p/flexicontent/s ... w.html.php


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

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13 years 3 weeks ago #33353 by SteP
At first, a BIG "Thank you" for you help: I'll make the fix today.
But I need to avoid further misunderstanding: I don't like to bore people working so respectably like you do.
I never said you makes nothing for the Community, neither I asked you to loose time for me.
The problem arised from the fact I'm really getting so many errors. I made & daily maintain a website for our own book-publisher activity, also working for free. Starting from the J 1.5 -> J 2.5 upgrade, made 3 weeks ago, I have accumulated more than 3.000 Google links related to 500 errors (yes, really): many pages have different URI due to the different way Joomla & FC works for SEO between versions, and this small bug is a nightmare, in my case.
From a statistical point of view, I have seen that no one receiving a 500 error goes to the home page and looks for the content previously searched in Google: simply leave the site. In my opinion, solving this is more important than having a, lets say, 5% performance increasing in efficiency :)
And as last thing to say, is there a way to contribute to your work? I'll be glad to help you in someway.

_________________________________________
MMC Edizioni - www.mmcedizioni.it
Website Developer & Graphics

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