"Update temporary item data" won't clear following upgrade to J4

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3 years 3 months ago #82989 by agata
Hello,
I'm testing upgrading websites from Joomla 3 to 4 and I ran into an issue with Flexicontent. When I try to clear the post-installation tasks, Update temporary item data persists in there. I tried disabling all Flexicontent extensions and reinstalling but no luck. If I uninstall Flexicontent and then install it seems to work however I lose all the Flexicontent data so it's not an option. Have you run into this issue at all?
Best,
Agata

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3 years 3 months ago #82990 by micker
hello
1 its online or in local
2 try to disable all cache
3 deconnect and reconnect to your site
4 check in other browser
put report here

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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3 years 3 months ago #82991 by agata
Thanks micker,
I first tried on local and then put the site on our staging server
Cache is off
I also tried it with a different Joomla site and same issue
Checked in Chrome and Firefox
Best,
Agata

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3 years 3 months ago #82994 by micker
please send me an access

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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3 years 3 months ago #82995 by agata
Thanks micker, I've sent you a PM with the access.
Best,
Agata

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3 years 3 months ago #82998 by micker
hello i think you have database problem
1 in phpmyadmin repair database
2 backup your bdd
3 you can truncate flexicontent_items_tmp table

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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3 years 3 months ago #82999 by agata
Thanks micker,
I don't have phpmyadmin on the server, I use Sequel Pro to access the DB.
I truncated the table you indicated but it didn't resolve the issue.
Best,
Agata

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3 years 3 months ago - 3 years 3 months ago #83002 by micker
very strange i didn't found error in browser ... maybe a problem on bdd with content
can you try a fresh installation on same server to be sure that not a flexicontent problem (with your server)

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]
Last edit: 3 years 3 months ago by micker.

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3 years 3 months ago #83012 by agata
Hi micker, 
I'm off this week but next week I'll try to setup and upgrade the site on Siteground. If this results in the same error, woukd it be possible for me to send you a JPA and you could try on your end? 

Anything to keep in mind when I upgrade, any special FC related steps I need to take? 
Best, 
Agata

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3 years 3 months ago #83023 by micker
hello
you can send me jpa, but i have many works not sure i can check it on next week

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

Please Log in or Create an account to join the conversation.

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