Can not show items in category view

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9 years 9 months ago #56974 by despair
I had updated FC from 2.2.1 rc to 3.0.7

I can see there are 67 items in user story category, but in the front end site those item are not show in the category.


I try to change template to default or blog, but the problem still there.

any setting should I do to solve this problem.

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9 years 9 months ago #56975 by ggppdk
Hello

you had v2.2.1 rc with which Joomla version ?


go to types manager and edit each type, make sure that the access level is public or the one you intended
and save each type once

clear Joomla cache, relogin to backend, and see if something appear in dashboard and click to update

what is the language of the items ?
if you edit and resave 1 of item does it appear ?


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
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9 years 9 months ago - 9 years 9 months ago #56976 by despair
Hello ggppdk
Thanks for your reply
My joomla version is joomla3.4.3 falang2.1.0


I check the type and item are public



I remove all the cache
And the item language is Chinese, the problem also show in English item.
Actually any category view of my site can not show items. But I can use FC module to show items.

I have a local copy with the same joomla file and DB can show the item in the same category.
The different between the two environment I find out the problem site can not use search, but my local copy can search.


I try to reindex the problem site, but it still not work.

Or there are some server setting I should be checked?
Last edit: 9 years 9 months ago by despair.

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9 years 9 months ago #56978 by ggppdk
Hello

- is there a menu item with a locked filter active ?

- if you login as super admin to the frontend do you see the items ?

you may send me a PM with
super admin login,
frontend URL
ID of the menu item that is active
category ID for the category being listed


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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9 years 9 months ago #56980 by despair
Thank you~
I checked my menu item


I go to see the category setting


And I login as Super user




Sorry about that the develop environment is in our intranet, can I give you teamviewer ID and use my computer to checked the problem? :sick:
Although I give my company's VPN, the backend still can not login without my company's network. :(

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9 years 9 months ago #56981 by ggppdk
If you login as super admin (to the frontend), then do you see the items ?


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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