Thumbnails images missing

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5 days 7 hours ago #86548 by flodariege
Hi!
After a hacking, I had to restore my  website on a new host. I used on quite old (6 months) backup to be sure it was free from any unwanted content. Now that it's clean and working, I realize the thumbnails images are missing.
But I don't know if they were missing from the very start after the restauration, or if it's my fault when i deleted all the cache yesterday (I mistakenly deleted all the cache instead of clearing the expired cache).
What can I do to force Flexicontent to regenerate all the thumbnails (without clicking on hundreds of links manually)?
Thank you for any help.

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5 days 6 hours ago #86549 by micker
Replied by micker on topic Thumbnails images missing
hello
you need to navigate or crawl your site, flexicontent recreate all thumbs

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5 days 1 hour ago #86550 by flodariege
Sorry, but I cannot see how to do this, since the thumbnails are the one of a carousel inside a universal content module, like the one you can see at the bottom of this page, for example :  www.rouchenergies.fr/qui-sommes-nous/nos-valeurs.html
Even if I click on any of the links, it only opens the article, where the picture displays correctly (but is not managed by FC). But the thumbnails do not come back anyway.

I guess the thumbnails in the carousel I'm talking about must come from the Details section of each article, true ?
If so, the preview image seems to be missing in the admin :
 

And also, if I click on "My files", I can see the preview images are also missing here, even if we talk about one I uploaded today !? :
 

I probably have to manage something I don't remember, but what?

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4 days 13 hours ago #86551 by micker
Replied by micker on topic Thumbnails images missing
it realy strange because image existe ....
did you try to open item, save and check ?

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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4 days 6 hours ago - 4 days 6 hours ago #86553 by flodariege
Hello,
Yes, I just did, and nothing changes.

I had a look into : 
public_html/images/stories/flexicontent
and I can see the miniatures (even the one of the image I uploaded yesterday)
So it must be something with the "phpthumb" stuff which seems to be supposed to call those miniatures / thumbnails, no?

I'am also thinking: the fact that I restored the website on a new host, is it possible something has changed (like permissions or so)?

Dare to dream, believe the unbelievable, never take no for an answer
Last edit: 4 days 6 hours ago by flodariege.

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4 days 4 hours ago #86554 by micker
Replied by micker on topic Thumbnails images missing
you can test your new host by upload a new image and check

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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4 days 2 hours ago #86555 by flodariege
All I did and all I wrote here was already on the new host.
so : pictures are there, but thumbnails are missing.

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1 day 5 hours ago #86562 by micker
Replied by micker on topic Thumbnails images missing
maybe you need gd or imagemagik extension (php extension) check with your host

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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8 hours ago #86570 by flodariege
Hi!
I just had a look at my new host, and under PHP I can see that gd and imagick are already both active.
When I inspect the missing thumbnails ont the front-end, I can see this link, for example:
www.mondomaine.fr/components/com_flexico...oe=1&q=95&zc=1&f=jpg
And if I look for this image, I can find it:
.../public_html/images/stories/flexicontent/l_image-lien-vers-galerie-photos-chauffe-eau-1280x800-min.jpg
All of this makes no sens for me, why would the thumbnail be still missing in those conditions?

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7 hours 36 minutes ago #86571 by micker
Replied by micker on topic Thumbnails images missing
hello it realy strange problem ....
www.rouchenergies.fr/images/stories/flex...eau-1280x800-min.jpg works but the problem is that phpthumb can't access to this image ...
maybe an htacess crrection ?
you can disable rezize on carrousel module and choose m image it can solve your problem
on new image uploaded thumbs works ?

FLEXIcontent is Free but involves a very big effort on our part.
Like the our support? (for a bug-free FC, despite being huge extension) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing reviews. Thanks![/size]

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