Preview Not Working

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12 years 6 months ago #38178 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello,
no data loss or settings loss

but
1. built-in templates are overridden (you should never edit the HTML for built-in templates, always duplicate them)

2. For using some new parameters you may have to use an updated template or the new parameter will be ignored

3. There are CSS updates to improve look of FLEXIcontent these might result in different look in your site


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

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12 years 6 months ago #38198 by mikeg1
Replied by mikeg1 on topic Preview Not Working
I upgraded it to the version you listed but the preview is still not working.

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12 years 6 months ago #38218 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello

the frontend screen is blank due to some PHP fatal error,

e.g. it could be due to a 3rd party extension using the preview variable in the URL


1. please enable debugging in Joomla Global Configuration
2. then click to preview and do a "view page source" to see if the "white page" has some error message hidden inside some HTML tags


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

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12 years 6 months ago #38260 by mikeg1
Replied by mikeg1 on topic Preview Not Working
Ok, I went to Global Config - System and then to Debug System - Yes. then went to FlexiContent... went to item... picked out an article... Clicked Preview... and it's blank... and when I click on Source... when I went to Source - it's blank too... the link for that preview is: webworxapp.com/index.php?option= ... AIhdXilU7w

If you want, let me know your email or a way I can get you the login credentials...

thanks again for your prompt reply and patience.

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12 years 6 months ago #38261 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello,

yes you can send me a PM with admin credentials

if it happens only with specific items then also include the frontend preview URL


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

Please Log in or Create an account to join the conversation.

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12 years 6 months ago #38287 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello
I have disabled automatic frontend login while previewing, it causes problem with a 3rd party plugin you have installed.

- if you preview public content items then you do not need it anyway,
- if you preview non-public content items you will be asked to login once


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

Please Log in or Create an account to join the conversation.

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12 years 6 months ago #38290 by mikeg1
Replied by mikeg1 on topic Preview Not Working
which plugin/module is conflicting? Does the preview work now? and what are ramifications from your fix - just cant edit from front end or cant login to backend from front end?

I have been home to check it yet... thanks

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12 years 6 months ago #38630 by mikeg1
Replied by mikeg1 on topic Preview Not Working
In the future - so I know how to do it - where did you disable automatic frontend login while previewing? I just sent you a PM as we did a server swap from a rochen shared to a Rochen MVS... which I have done a bunch of times... and everything works this time but the screen goes to a white screen with no source code when we try to save the article.

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12 years 6 months ago #38632 by ggppdk
Replied by ggppdk on topic Preview Not Working
Hello

in FLEXIcontent Component Configuration
under TAB "Backend Items manager" there is a parameter:
Enable preview auto-login

Also, i have answered your PM


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star review. Thanks!

Please Log in or Create an account to join the conversation.

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12 years 6 months ago #38633 by mikeg1
Replied by mikeg1 on topic Preview Not Working
I got the PM reply... thanks... will await your review of the stuff in the PM... thanks again for the quick responses...

FYI - the thing in the PM is different than my request on how you fixed this preview not working... although same result - white screen - you already did the fix you mentioned above for the preview... I am sure you realized that but just thought I mentioned it. Let me know when you fix the other thing and what you did so I can notate it in case it happens again. Great speed on these responses - impressed.

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