Notfications not sent for Favourites items

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10 years 9 months ago - 10 years 9 months ago #38531 by labidis
Hello,
Could you please help me troubleshooting the following.
- I have the Favourites feature activated for a category.
- A user click on the button to be notified
- I edit the article (backend/frontend), check the "Notify users favouring this item:" checkbox. Save and exit.
- No emails are sent to the favourites users!

Thanks for your help.
Slim
Last edit: 10 years 9 months ago by labidis.

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10 years 9 months ago #38532 by ggppdk
Hello,
please check that the notifications plugin in Joomla's plugin manager is enabled

plugin/flexicontent/FLEXIcontent - Notifications

Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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10 years 9 months ago #38535 by labidis
Hi Thanks for the reply.
I activated the plug-in with no luck. Still no notifications sent.
Slim

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10 years 9 months ago #38544 by ggppdk
Hello,

Please,
-- install this updated FLEXIcontent Notifications Plugin:[attachment=0:1jn52uxb]<!-- ia0 -->flexinotify_fc2.0.3.zip<!-- ia0 -->[/attachment:1jn52uxb]

-- Edit the plugin in plugin manager and
1. make sure it is enabled
2. enable in it the debug mode
then test my editing various content

Finally, make sure that your Joomla installation is able to send emails:
Goto Users/Mass Mail Users
and send a mass email to the Super Admin user group

Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...
Attachments:

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10 years 9 months ago #38599 by labidis
Hi,
Thanks for this plugin.
I installed it and activated the debug mode.
Even, if the "Notify users favouring this item" checkbox is correctly checked, I keep receiving the following message:

FAVOURITES NOTIFICATION PLUGIN: Current editor did not request to notify subscribers
Item saved


And of course no notifications sent.
Emails on my environment are working well as I receive emails from flexicontent component about new content submissions and approval requests.

Thanks again for your help.

Slim

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10 years 9 months ago #38600 by ggppdk
Ok reason for not sent is that for some reason the posted variable is cleared

You can send me a PM with admin login to check this

this is in frontend right?


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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