[check fw log] flexicontent crashing and getting IP blocked!

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9 years 10 months ago #47416 by JB2U
This has happened twice now: I am doing something to (e.g. creating FC item) I click cancel or save, there is an error, and my IP get's blocked by the server firewall. I can still view websites, and log on on another IP, but something is happening that firewalls don't like. What is happening and what can I do to stop it?

I am new to FC and I am only using a testing site to practice creating items, fields, etc, and to make sure that the result is resonsive (other CCKs are not responsive, which is why I am trying out FC). But I am only on Tutorial 4 - it's not encouraging that this is happening quite often. Has anybody else had this problem and solved it? Help would be much appreciated.

Many thanks.

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9 years 10 months ago #47419 by ggppdk
Hello

do you mean firewall on the server ?

please check the firewall log to see the reason,


-- probably you have some false positive (again in any case please check which firewall rule was triggered)
-- or the also other software in your browser that maybe causing this

Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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9 years 10 months ago #47428 by JB2U
Did that, thanks. It was mod_security - they tell me that they've excluded my dedicated IP from any mod_security triggers. So hopefully this will solved the problem. Thanks.

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9 years 10 months ago #47432 by ggppdk
Hello

thanks for feedback,

if you also know which which mod_security rule was triggered then write here it too

(each server has custom set of such rules)


Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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