[solved] "Fatal error" in the backend

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9 years 8 months ago #49137 by ggppdk
Hello

this is r1910 file !!

and not in r1932 file

1. did you upgrade from r1910 to r1932 ?


for some reason, interrupted update, server issue, or due to folder/file permissions ?

not all files were updated, you may try to re-upload r1932, if the file is not updated then, check file and parent folders permissions,

you may also try using "Admin Tools" to fix permissions (IF you have permissions problem)


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9 years 8 months ago #49140 by felixiana
I upgraded to r1932 through the extension manager with no problem. The error was also in the previous version, but in another line.

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9 years 8 months ago #49142 by ggppdk
Hello

yes i believe you that you have upgrade

but the fact remains:

-- for some reason you have the r1910 version of the file, and probably other files too, we have seen this a few times, and it was because of PERMISSIONS that prevented the Joomla installer from updating all files


-- you installation will not work properly without upgrading all files, after installation is proper we can look at potential bugs

please try what we suggested above

Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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9 years 8 months ago #49148 by felixiana
Hi, I updated all files, but the problem still remains.

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9 years 8 months ago #49150 by ggppdk
Hello

if files were updated,

then now it appears on line:

4013

right ?


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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9 years 8 months ago #49152 by felixiana
yes line 4013

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