[non-FC issue: mootools broken] Update button does not work

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10 years 6 months ago #41504 by ggppdk
Hello

-- to send a PM (private message) click onto my forum user name

questions:
did you try clicking on the update buttons?

they start spinning but do not stop ?


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

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10 years 6 months ago #41513 by ggppdk
Hello

if you visit the joomla's CONTROL PANEL screen you will see that the panels there are all open (this broken behavior) this due to same JS error as in flexicontent screen

This file is not loaded by your system

YOUSITEURL/media/system/js/mootools-more.js

i tried accessing it directly and it always redirects to:
YOUSITEURL/media/system/js/mootools-core.js

aka "more" becomes "core"

this is probably due to a rule in you .htaccess file

try this: download latest zip of Joomla 2.5.x and replace your .htaccess file with the htaccess.txt found in the zip file

just note this is not a FLEXIcontent issue, after you resolve the above issue then FLEXIcontent post-installation screen will work properly

Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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10 years 6 months ago #41516 by orfevre
Hi, thank you for your implication
I do what you asked me to do but nothing change. before talking about the trouble here i've renamed mootol more .js, now I replace it. Can you check again? please help me fix it

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10 years 6 months ago #41523 by ggppdk
Hello

1. mootools-more.js
is core file loaded by joomla
FLEXIcontent (and various other component that need JS) will not work properly if this broken

2. Currently we don't have sell support plans (yet), so we are interested only in FLEXIcontent bugs, in fact we give away more free support than most other components, imagine doing this for free for non-FC issues, we not have time to do anything else

-- about replacing .htaccess, please note that
ALL parent folder
.htaccess files are also applied, so you may be effected by the .htaccess of a parent folder,
or it may not be .htaccess issue, i cannot say without spending time in it

Try posting in Joomla forums about this , mentioning that
mootools-more.js
does not get loaded

Regards


-- Flexicontent is Free but involves a big effort on our part.
Like the our support? (for a bug-free FC, despite having a long list of functions) Like the features? Like the ongoing development and future commitment to FLEXIcontent?
-- Add your voice to the FLEXIcontent JED listing with a 5-star...

Please Log in or Create an account to join the conversation.

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